This battery was shipped separately from one of our recently purchase bikes, the other bike delived with its battery installed the bike. This battery was in every alike the one received with the 2nd bike delivery. We followed the new battery charging instruction for both before riding. Neither battery came near the anticipated 50% ish charge. More like 20-25% charge. So charged both fully for timed first charge … before tryingva first powered ride! No video needed ad both looked the same and fit the same!
Haven't had a chances to use it yet. But I'm sure it will be OK cane fast and in good shape.
I wasn't able to charge the battery for my bike. Had it on the charger for 5hours and nothing. I called Doheney service dept. and after a few questions I was going to have to get a new battery. I received the new battery in less than a week. Thank you Doheney.
We have about 20 of these bikes in our rental business. People love them. Great service from this company, and they always respond quickly when we have questions or need parts!! Great color selection too!!